1. Returns and Exchanges

• No Returns or Exchanges will be accepted for used products. We only accept returns for damaged products during transit.
  

2. Refunds

• Refunds are applicable only for damaged products received via transit.

• To be eligible for a refund, please inspect your order immediately upon receipt.

• Refund requests must be communicated as soon as possible.

• Please call or text us at (419) 345-9789 to report any damages and initiate the refund process.

• No Refunds on E-Gift Cards.
  

3. Damaged Products

• If your product arrives damaged, please contact us immediately via phone or text at (419) 345-9789.

• Provide clear pictures of the damaged product and the packaging.

• We will assess the damage and provide instructions for the return or replacement process.
  

4. Replacement

• If your product is damaged during transit, we will replace it promptly.

• Replacements are subject to product availability.
  

5. Contact Information

• For all refund and replacement inquiries, please call or text us at (419) 345-9789.

• Our customer service team will assist you in resolving any issues.
  

6. Exceptions

• We do not issue refunds for products damaged due to misuse or mishandling.
  

7. Shipping Costs

• Shipping costs are non-refundable. If a refund is approved, the cost of the original shipping will be deducted from your refund.